Privacy Policy

1. General Provisions

This Privacy Policy determines the procedure for processing and protecting personal data of users who contact the seller of goods presented on the Nova Strada website (hereinafter — Website).

The Website is purely a static showcase (an informational product catalog) and does not have its own database, registration forms, personal accounts, shopping carts, or online payment systems. Therefore, the Website itself does not collect, accumulate, or store your personal data.

2. Data Controller

The controller of personal data is the seller of goods: [Назва ФОП / юридичної особи], tax code [ІПН / ЄДРПОУ], registration address [Адреса реєстрації продавця] (hereinafter — Controller).

3. Data Collection and Scope

Any personal data (such as name, contact phone number, delivery address, Telegram handle, etc.) is provided by the user solely on a voluntary basis when contacting the Controller via external communication channels available on the Website:

• via Telegram messenger (t.me/RM_De_Luxe);
• via official Instagram page (@nova.strada);
• by placing a phone call to +380 67 000 00 00;
• via email hello@nova-strada.example.

When processing personal data, the Controller is guided by the Law of Ukraine "On Protection of Personal Data".

4. Purpose of Processing

Personal data provided by the user through communication channels is used exclusively to:

• provide consultations regarding the range, characteristics, and availability of goods;
• process and fulfill orders (order confirmation, shipping, processing potential returns or exchanges);
• maintain communication with the customer regarding their inquiries.

5. Security and Data Protection

The Controller takes all necessary organizational and technical measures to protect the received information from unauthorized or accidental access, modification, destruction, copying, or distribution by third parties. Access to personal data is granted only to persons directly involved in consulting customers and shipping goods.

To deliver goods, your personal data (name, phone number, city, and post office number) may be shared with postal and courier services (specifically, "Nova Poshta"). No other transfers of data to third parties are performed.

6. User Rights

As a subject of personal data, the user has all the rights provided by Article 8 of the Law of Ukraine "On Protection of Personal Data", including the right to know the source and location of their data, the purpose of its use, request modification or destruction of personal data, withdraw consent, etc.

7. Changes to the Policy

The Controller reserves the right to update this Privacy Policy in the event of changes in legislation or business conditions. The new version of the Policy takes effect from the moment of its publication on the Website.

8. Contact Information

For all inquiries related to the processing of your personal data, you can contact the Controller via email at hello@nova-strada.example or write via Telegram at t.me/RM_De_Luxe.